File a Grievance in Maharashtra
Government complaint
If a government service is delayed or has a problem, file a complaint online.
Works the same across all of Maharashtra — including Mumbai, Pune, Nagpur, Nashik, Thane, Chhatrapati Sambhajinagar, Solapur, Kolhapur and every other district.
When do you need this?
- When a service is delayed
- To complain about an officer
How to apply for File a Grievance in Maharashtra online
Step by step.
- Open the complaint website. Go to grievances.maharashtra.gov.in. This is for complaining when a government service is delayed or wrong.
- Register your complaint. Click "Post Grievance" and sign up with your mobile.
- Choose the right office. Select the department and office your complaint is about.
- Write it clearly. Describe the problem simply and attach any supporting paper (a photo, a receipt, an earlier application).
- Submit and save the token. You get a Grievance/Token number — keep it.
- Track and push. Follow the status with the token; if it is not solved in the promised time, use the escalate option.
Good to know
Save your complaint number — you track the status with it.
Common questions
How do I apply for File a Grievance online?
You do it online on the official government website (grievances.maharashtra.gov.in). Follow the 6 simple steps on this page — each step tells you exactly what to click.
Can I apply for File a Grievance from Mumbai, Pune, Nagpur or other cities in Maharashtra?
Yes. File a Grievance is done online on the same official Maharashtra portal, so the steps are identical wherever you live — Mumbai, Pune, Nagpur, Nashik, Thane, Chhatrapati Sambhajinagar (Aurangabad), Solapur, Kolhapur, Amravati and Navi Mumbai, and every other city and district in Maharashtra. Just follow the guide on this page.
How much does File a Grievance cost?
Free Sahaay itself is completely free and never charges you.
How long does File a Grievance take?
As per rules
What is the official website for File a Grievance?
The official government website is grievances.maharashtra.gov.in. Sahaay links you straight to it — always check the address is the correct .gov.in site, and never share your OTP or password.